Ordering · Delivery · ID

Everything about getting it.

The questions we get asked, how each way of ordering will work when it opens, where we will deliver, and what to have ready at the door.

Ordering questions

Six things worth knowing.

Before you read on

The menu on this site is mid-move from Kova to Dutchie and updates hourly, every day. Ordering online and delivery are not switched on yet. Everything below describes how each one works once it opens.

What ID do I need?

In store: government-issued ID with a photo, 19+. At the door: one government-issued ID with a photo and one other piece of identification with your name on it, and the name has to match the order, or we will refuse the delivery. The full rules are below.

How can I pay in store?

Cash, debit and credit.

Where do you deliver?

Delivery is coming soon. When it opens: Vancouver, West Vancouver, North Vancouver, Burnaby and Richmond, free with a minimum purchase.

When can I get a delivery?

Delivery has not opened yet. We will post the windows here the day it does.

What are your hours?

9 AM to 11 PM every day, at both stores.

Which store should I choose?

Broadway is the flagship at 700 West Broadway, two blocks from Vancouver General. Robson is at 1286 Robson Street, downtown. Each runs its own live menu, and the order links follow whichever you pick.

Other questions: info@westcannabc.com

How it works

Two ways to get it.

Pickup

In store, at the till.

Browse the menu, then buy at the till. Ordering ahead online is coming soon.

  1. Step 01

    Order from the menu

    Broadway and Robson each run their own menu. Pick a store at the top of the page and the order links follow it.

  2. Step 02

    Bring two pieces of ID. 19+

    One government-issued ID with a photo and one other piece of identification with your name on it. The full ID and age rules.

  3. Step 03

    Collect in store

    Cash, debit and credit in store. 9 AM to 11 PM, every day, at both doors.

Delivery

To your door, same day. Coming soon

Coming soon: free same-day downtown delivery with a minimum purchase, across five municipalities.

  1. Step 01

    Order online, coming soon

    Order from either store’s menu and choose delivery at checkout.

  2. Step 02

    Government-issued photo ID plus one other piece of ID, name must match

    By order of the Province of B.C. the customer must provide one government-issued ID with a photo and one other piece of identification with their name on it, and the name must match the order. If not, we will refuse delivery.

  3. Step 03

    Same-day windows, daily

    Lots of delivery windows available daily to Vancouver, West Vancouver, North Vancouver, Burnaby and Richmond.

Where we’ll deliver

Five service areas.

Delivery is coming soon. When it opens, our stores will deliver free with a minimum purchase to the following areas, with lots of windows available daily.

  • Vancouver
  • West Vancouver
  • North Vancouver
  • Burnaby
  • Richmond
  • WindowsLots of windows daily, once delivery opens.
  • ID at the door, by order of the Province of B.C.Bring one government-issued ID with a photo and one other piece of identification with your name on it. The name MUST match the order name. If not, we will refuse delivery.
  • Age19+. No minors.
WestCanna BC delivery area A contour drawing of the Vancouver region showing the two WestCanna BC stores and the five municipalities served by delivery: Vancouver, West Vancouver, North Vancouver, Burnaby and Richmond. VANCOUVER WEST VANCOUVER NORTH VANCOUVER BURNABY RICHMOND 700 W Broadway 1286 Robson St

The five municipalities delivery will reach.

Before you order

ID, age and payment.

Age
British Columbia’s legal age is 19. The store’s own door reads: no minors, persons under 19 years of age not permitted.
ID at pickup
Bring one government-issued ID with a photo and one other piece of identification with your name on it.
ID at the door
By order of the Province of B.C., the customer must provide one government-issued ID with a photo and one other piece of identification with their name on it for a delivery, and the name must match the order.
If it does not match, we will refuse delivery.
Payment
Cash, debit and credit in store.
Where it comes from
All of our cannabis products are produced in Canada by Licensed Producers vetted and regulated by the Government of Canada.

Cannabis has intoxicating effects and may be habit forming. Keep out of reach of children and pets. 19+.

Licensed cannabis retailer in British Columbia.

Delivery, once it opens: one government-issued ID with a photo and one other piece of identification with your name on it; the name must match the order.